Returns & Exchanges

At myNASAstore, we want you to be completely over the moon with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all hangtags and labels are still attached to the garments.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing