Frequently Asked Questions
Everything you need to know about your space-inspired apparel.
How long does shipping take for myNASAstore orders?
Domestic orders typically arrive within 5-7 business days. International shipping varies by destination but generally takes 10-15 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items. Please ensure all original tags are attached to receive a full refund.
Are your products officially licensed?
Yes, all our designs follow NASA's official branding guidelines and use approved imagery to ensure authentic space exploration aesthetics.
How should I care for my graphic tees and hoodies?
To preserve the quality of the prints, we recommend machine washing cold, inside out, and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship our galactic gear worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.